Safe Gaming

Responsible Gaming Commitment

77 fb believes gaming should be a source of enjoyment — not stress. That is why we work to protect every player and place the highest importance on responsible behaviour.

For Ages 21+ Self-Exclusion Available 24/7 Support SSL Encryption
Our Commitment

Safe Gaming is Our Core Responsibility

21+

Gaming at 77 fb is only for individuals aged 21 and above. Through age verification and identity checks, we ensure that minors cannot use our platform in any way. Full details are stated in our Terms and Conditions.

Gaming is a form of entertainment — not a reliable way to earn money. Every bet may carry an equal chance of winning or losing. So only bet what you can afford to lose.

We want you to play with awareness. Decide in advance how long you will play and how much you will spend. Reading our About Us page will help you understand why we treat this not just as a rule, but as a culture.

Responsible Player Checklist

  • Set a daily or weekly budget and stick to it.
  • Decide on a time limit for your gaming session before you start.
  • Do not place more bets trying to recover money you have lost.
  • Avoid gaming when you are under stress or going through a difficult time.
  • Always give priority to spending time with family or friends.
  • If you feel you are losing control, seek support right away.
Control Is in Your Hands

Self-Limit Tools

In your 77 fb account settings, you can manage your own gaming activity. If you need assistance, contact us via 24/7 live chat.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

Session Time Limit

Decide how long you will play in one sitting. When the set time is up, your session will end automatically.

Self-Exclusion

Close your account completely for a set period — from 7 days up to permanently. Logging in will not be possible during this time.

Loss Limit

Set a maximum amount you can lose within a given period. When the limit is reached, the session will close automatically.

Bet Limit

Set a maximum amount per bet, so a single bet cannot cause a large loss.

Cooling-Off Break

Take a break from gaming for a period — from 24 hours up to several weeks. Your account remains inactive during the break.

Stay Alert

Warning Signs of Problem Gaming

If you notice any of the following signs in yourself or someone you know, seek support without delay.

Loss of Control

Wanting to stop playing but being unable to, or not being able to stop on time — this is an important warning sign.

Financial Difficulty

Spending money meant for essential expenses on gaming, or borrowing money to place bets, are signs of problem gaming.

Chasing Losses

Placing more bets in hopes of recovering lost money is a dangerous habit that makes losses worse.

Keeping It Secret

Hiding your gaming from family or friends, or lying about it, is a cause for concern.

Mood Changes

Feeling restless, angry, or frustrated when you cannot play, and only feeling happy when gaming.

Withdrawal from Relationships

Becoming indifferent to family, friends, or work because of gaming, and reducing social contact.

Get Support

Where to Find Help

Acknowledging a problem takes courage. Seeking help is not a weakness — it is the first step toward a healthier life. You can also find answers to common questions about responsible gaming in our FAQ section.

77 fb Live Chat Support

Our support team is with you 24 hours a day, 7 days a week via live chat in both Bengali and English. Chat with us now to get help with self-exclusion or setting limits.

Contact by Email

Write to us by email for confidential support. Our team will reply to your message and help you with the necessary steps. Email: [email protected]

Family and Friends

Talk openly with the people close to you. Support from family can be the greatest source of strength on the road to recovery.

Professional Counselling

Speak with a mental health professional or behavioural therapist. Various government and private mental health service providers in Bangladesh offer counselling.

Community Support Groups

Addiction recovery support groups are an effective way to share experiences with others and find encouragement.

Educate Yourself

Learn more about responsible gaming. Awareness is the foundation of healthy gaming habits.

How It Works

Self-Exclusion Process

If you feel you need a complete break from gaming for a period, use 77 fb's self-exclusion feature. You can do this directly from the settings in your account, or let our support team know and they will help complete the process.

You can choose the duration of your self-exclusion — from 7 days to 6 months, 1 year, or permanently. Logging in will not be possible during this time and your account will be completely inactive. To reactivate after a permanent exclusion, you will need to contact our support team directly.

During self-exclusion, we will not send you any promotional communications. The process is completely confidential and your information is kept secure — see our Privacy Policy for full details.

Protecting Minors

Awareness Within the Family

77 fb strictly does not allow anyone under 21 to create an account or take part in gaming activities. Age is verified at registration and identity documents are requested in cases of doubt.

If there are children or teenagers in your household, use password protection and parental controls on your devices. Do not share your 77 fb account login details with anyone.

Have open conversations with family members about gaming. Awareness is the best protection.

Common Questions

Questions and Answers on Responsible Gaming

Go to the "Responsible Gaming" section in your account settings to activate self-exclusion. Or tell our support team via 24/7 live chat and they will deactivate your account immediately.

Yes, any existing balance in your account will be kept safe. You can withdraw it once the exclusion period ends and you regain access. If you need to withdraw during the exclusion period, contact our support team.

Lowering a limit takes effect immediately. However, a request to increase a limit does not take effect right away — it becomes active after a set waiting period, giving you time to reconsider the decision.

No, self-exclusion can only be done by the account holder. However, if someone you know is struggling and cannot make the decision on their own, contact our support team — we can advise on the next steps.

Yes. The World Health Organization has recognized gaming disorder as a recognized mental health condition. It is identified by uncontrolled gaming, its negative impact on other areas of life, and the tendency to keep playing despite knowing the problem. With proper support and treatment, recovery is possible.

No. All casino and betting activities at 77 fb are strictly for those aged 21 and above. Age is verified at registration and accounts found to belong to minors are cancelled.