Your information, our responsibility

77 fb Privacy Policy

When you open an account or use any service on 77 fb, this document clearly explains how your personal information is collected, stored, and kept secure.

SSL Encryption Secure Data Storage For Users 21+ Bengali and English Support
Last updated: January 2025. 77 fb may update this policy at any time — the version published on the site after any change will be the one in effect.

1. Overview

This privacy policy ("Policy") is established and enforced by the authority operating the 77 fb platform ("Site", "Service"). This Policy describes how 77 fb handles the personal information of site visitors and registered users.

When you register, log in, or use any service on 77 fb, you agree to the terms of this Policy. Alongside this Policy, our Terms and Conditions is an important document that sets the overall foundation for your activity on the site. It is important to read both documents together.

As used in this Policy, "personal information" refers to any information that can directly or indirectly identify an individual. We commit that your information will be used only for the stated purposes and will not be disclosed to third parties without authorisation.

2. Scope of Data Collection

77 fb may collect the following types of information as needed to provide its services:

2.1 Identity Information

  • Full name and date of birth
  • National ID or passport number (for identity verification)
  • Email address and mobile number
  • Residential address

2.2 Financial Information

  • Details of deposit and withdrawal transactions
  • Payment information processed via bKash, Nagad, Rocket, or bank transfer
  • Account balance and transaction history

2.3 Technical Information

  • IP address and device type
  • Browser type and version
  • Site access time and session data
  • Operating system information

2.4 Usage Information

  • Game history, betting records, and preferences
  • Time spent on the site and list of pages visited
  • Records of communication with customer support

3. How We Collect Data

77 fb collects information through various methods. The most direct method is the information you provide yourself when filling out a registration form. We also receive information that is collected automatically.

3.1 Direct Collection

You provide information directly during account registration, the identity verification process (KYC), deposit or withdrawal requests, contact with customer support, and participation in promotional activities.

3.2 Automatic Collection

When you visit the site, technical information is collected automatically through cookies and similar technologies. This process is discussed in detail in Section 6.

3.3 From Third Parties

Relevant information may also be received from identity verification agencies, payment processors, and fraud prevention services, and is used solely for the purpose of ensuring the security of the service.

4. Purpose of Data Use

77 fb uses collected information for the following specific purposes:

  • Account Management: To handle registration, login, identity verification, and account security.
  • Transaction Processing: To manage deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
  • Customer Support: To answer your questions and resolve issues via live chat or email.
  • Security and Fraud Prevention: To detect and prevent unauthorised transactions, multiple account use, or suspicious activity.
  • Service Improvement: To analyse user experience and improve the quality of the platform.
  • Promotional Communication: To send you information about bonuses, offers, or services based on your consent (you may withdraw your consent at any time).
  • Regulatory Compliance: To meet applicable legal obligations.

We do not use your information for any unauthorised purpose. If your information is needed for any new purpose in the future, you will be informed in advance.

5. Disclosure and Sharing of Data

77 fb does not sell your personal information to third parties. However, information may be shared in limited cases and for specific purposes:

5.1 Service Provider Partners

Payment gateways, identity verification agencies, game software providers, and partners managing the technical infrastructure may receive limited information to maintain service quality. These partners are required to comply with 77 fb's data protection standards.

5.2 Legal Obligations

Information may be required to be disclosed under a court order, government directive, or legal investigation. In such cases, only the necessary information will be disclosed.

5.3 Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering or fraudulent activity.

Outside of the circumstances described above, your information will not be provided to any third party without your explicit written consent.

6. Cookies and Tracking Technology

Cookies and similar technologies are used on the 77 fb site. Cookies are small data files stored on your device that help improve the functionality of the site.

6.1 Essential Cookies

These cookies are necessary to maintain login sessions, verify security tokens, and manage payment processes. Disabling them may disrupt core site functionality.

6.2 Analytical Cookies

These cookies are used to understand how users interact with the site. The collected data is analysed in aggregated and anonymised form.

6.3 Functional Cookies

These cookies are used to remember your preferences (language, interface settings) so you do not have to change settings on every visit.

Most browsers have settings to manage cookies. However, disabling cookies entirely may mean some 77 fb services do not work properly.

7. Data Security Measures

Protecting your personal and financial information is one of 77 fb's top priorities. A multi-layered security system has been put in place for this purpose:

  • SSL Encryption: All information sent to and received from the site is encrypted using SSL technology.
  • Two-Factor Verification (2FA / OTP): An additional verification step is in place for login and important transactions.
  • Encrypted Storage: Passwords and sensitive data are stored in encrypted form.
  • Regular Security Reviews: Regular audits are conducted to identify system security vulnerabilities.
  • Access Controls: Only authorised staff may access user information, and only as required for their specific role.

However, it is not possible to guarantee complete security when transmitting information over the internet. You are therefore asked to keep your password confidential and to log out of your account after use.

8. Data Retention Period

77 fb retains your information only for as long as it is needed to provide services or meet legal obligations.

  • Active Accounts: All relevant information is retained while the account is active.
  • Closed Accounts: Even after an account is closed, certain information may be retained for a defined period in line with legal obligations.
  • Transaction Records: Transaction data may be retained for an extended period for financial audit purposes.

Once the defined retention period has passed, information is securely deleted or anonymised.

9. Your Rights

As a 77 fb user, you have several important rights regarding your own information:

9.1 Right to Access

Upon request, 77 fb will provide you with a copy of the information collected about you.

9.2 Right to Correction

If your information is incomplete or incorrect, you may request a correction. Some information can be changed by you directly from your account settings.

9.3 Right to Deletion

You have the right to request deletion of your information in certain circumstances. However, some information may need to be retained due to legal obligations.

9.4 Right to Object to Processing

You have the right to object to promotional communications or the processing of analytical data.

9.5 How to Exercise Your Rights

To exercise any of the above rights, contact us through the details listed in Section 13. We will respond to your request as promptly as possible.

10. Policy on Minors

All services on 77 fb are for individuals aged 21 and above only. Registration or use of services by minors is strictly prohibited.

Age is verified at the time of registration. If we receive credible information that a user is under 21, that account will be closed immediately and the associated information will be deleted. Parents and guardians are encouraged to monitor their children's online activity. Read our Responsible Gaming page to learn more about playing responsibly.

11. Third-Party Links

The site may occasionally reference third-party websites. 77 fb has no control over the privacy policies of these external sites. You are advised to read their own privacy policy before visiting any third-party site.

77 fb will not be responsible for any issues arising from providing your information to external sites.

12. Policy Changes

77 fb reserves the right to amend this privacy policy as needed. If changes are made, the updated version will be published on the site and the update date will be noted at the top.

For significant changes, registered users may be notified by email or account notification. Continued use of the site's services after a change will be considered acceptance of the new policy.

For more details about our site's overall terms and information about us and the goals of our service, visit our About Us page.

13. Contact

If you have any questions, requests, or complaints about this privacy policy, please contact us:

Live Chat

Log in to the site and talk to us directly via 24/7 live chat — support is available in both Bengali and English.

Email

Contact us by email: [email protected] — we will reply as soon as possible.

For quick answers to common questions, visit our FAQ page — detailed answers to many common questions are provided there.